COVID-19

Our Response to COVID-19

During this period of COVID-19 uncertainty, we want to assure you that the wellbeing of our customers and employees is our top priority.

Customer Service

Jinko’s San Francisco office employees are all working from home and still able to offer the same level of customer service you have come to expect. We are doing our utmost to support our customers’ needs. If you have any questions, please do not hesitate to reach out to your Jinko representative.

Manufacturing Facilities

Our China, Malaysia, and U.S. factories have, at various junctures of COVID-19, experienced disruptions in service due to government policies. While we are now continuing to produce modules, we have paid special attention to the health of our employees. In the U.S., Jinko is following CDC guidelines and all local, state, and federal guidelines for protecting its employees. All of these measures have resulted in no disruptions with operations related to employee health.

When COVID-19 first broke in China, we immediately went into lockdown with temperature monitoring of employees. These early lessons were applied to Malaysia and Florida even before cases were recorded in those regions. Only essential visits like maintenance and audits have been permitted for the last few months.

Enhanced safety procedures now in place:

  • Non-production staff are working from home.
  • All employees sanitize hands after entering the building.
  • All employees wear face masks.
  • All PPE is changed after restroom breaks, station changes, and every six hours.
  • Employee temperatures monitored indoors after entrance.
  • Cancelation of all group training, meetings, and reorganization of the break room.
  • Colored marks on the production floor to show 6 feet of distance.
  • The entire facility regularly disinfected.
  • Separate entrance and exit during high traffic periods.

All Jinko factories are presently operating in some capacity. In the U.S., the Jinko factory has been deemed an essential business supplying a critical infrastructure sector.

Social Responsibility

Jinko announced on March 30 that it will donate 1 million face masks and other protective equipment to several countries affected by COVID-19. The first batch of face masks arrived in Florida in early April.

We are continuing to monitor the situation globally and will keep our customers and partners up to date.